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Good For: Effective communication, Leadership development, Listening skills, Conflict transformation, Trust building, Facilitation training, Fostering empathy What is it? A guidebook that coaches you through the skills of fostering meaningful (and difficult) conversations with co-workers, friends, and family. Each chapter gives you immediately practical tools to use in moments of awkward silence, and leaves you with a framework for developing conversations that matter. What does it do? Unpacks the complexity of trust and human relationships Provides practical tools to operationalize skills like empathy and deep listening to make conversations more meaningful Improves clear and effective communication Develops “managers” into true leaders Who is it for? Executives, program directors, managers facilitators, team leaders, teachers, instructors, and anyone who wants to increase connections within their community. The majority of the book speaks to those in roles of workplace leadership (e.g., business leaders, team leaders, CEOs, etc.), yet leaders often take many forms (e.g., parents).

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